Terms & Conditions

In a nutshell, here are some of the things you might like to know...

  1. Privacy - We'd like to assure you that we are very, very careful with your personal details. We will keep them completely confidential and won't give them to anyone else without your consent.
  2. Security - Your payment details are sent directly to our payment partners at Sage Pay and Paypal who are market leaders in secure online payment. Your card details are not recorded or stored in our database. As many people use the same password on a number of sites your password is encrypted and we do not have access to it. If you forget your password we will send you a new temporary one that you can amend.
  3. Changing Your Mind - If you change your mind after receiving the goods you have 10 working days to return them to us. We'll refund the cost of all items received by us as long as they are in tip top condition.
  4. Damaged Cards - If the cards you receive are damaged please contact us by email us at hello@dearhenry.co.uk ASAP. We'll ask if you would prefer replacement cards or a refund and to return the damaged cards to us at our expense.
  5. Mailings - We may email you from time to time with details of new products and promotions. There will always be an unsubscribe option to stop any future mailings if you don't want to receive them.

When you buy from this website you will be contracting with Dear Henry a limited liability company incorporated in England and Wales under company number 7154418. Dear Henry Ltd is referred to below as 'we', 'us' and 'our'.

Registered office: Fernecotes, Westridge, Highclere, Berkshire, RG20 9RY. Email address hello@dearhenry.co.uk Dear Henry Ltd VAT number is 165 4302 23

By using the website you are agreeing to be bound by the terms and conditions.

We reserve the right to amend the website without notice and withdraw products at any time.

All text design and graphics contained on the site are protected by our or third party applicable copyrights, trademarks, registered trademarks and other proprietary rights.

Dear Henry Ltd, and anyone involved in the creation and operating of the site, exclude liability and responsibility for any loss or damage incurred by business interruption, viruses, failure of delivery or damage during delivery. We will not be liable for damages of any kind that may result from the use or the inability to use our site. Our maximum liability to you under all circumstances will be equal to the price paid for any goods.

These terms and conditions will be governed by and construed in accordance with the laws of England & Wales and subject to the exclusive jurisdiction of the English Courts.

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